Program Faculty and Mentor Leaders

Instructors and Leader Mentors have practical experience in social and environmental responsibility with a focus on law, business, accounting, social purpose, social investing, ethics, environmental studies, organizational development, literature and philosophy.


BOB WILLARD, PhD - Internationally Respected Author, Speaker and Sustainability Leader

Bob is a leading expert on quantifying and selling the business value of sustainability strategies and has given hundreds of keynote presentations to corporate, government, university and NGO audiences. His publications include The Sustainability Advantage; The Next Sustainability Wave; The Sustainability Champion’s Guidebook and The New Sustainability Advantage (2012).

He is also the lead author of the "Future Fit Business Benchmark" - sustainability goals for a company that wants to be "fit for the future" and the "Sustainability ROI Workbook".

Bob applies his business and leadership experience from his 34-year career at IBM Canada to engage the business community in proactively avoiding risks and capturing opportunities by using smart environmental, social, and governance (ESG) strategies.

More information about Bob and his resources for sustainability champions can be found at

M.J. (MIMI) MARROCCO, PhD - Faculty Leader, Diploma in Social Responsibility and Sustainability

Mimi Marrocco Mimi Marrocco is the Faculty Leader for the Certificate in Corporate Social Responsibility at St. Michael's College. She started the program in 2001 in partnership with the Conference Board of Canada; while serving as founding Director of Continuing Education at St. Michael’s.

She is the past Chair of the EthicsCentre CA (formally incorporated as the Centre for Ethics and Corporate Policy). She also served as President of the Ontario Council for Lifelong Learning from 1999-2000 and went on to become President of the Canadian Association for University Continuing Education (CAUCE) (2005-2007).

Mimi is the founder of Sense & Sustainability, a consultancy focused on affective approaches to leadership, stakeholder engagement and Corporate Social Responsibility. Mimi holds a Ph.D. in English Literature specializing in the work of modern writers of satirical fiction. Mimi brings a unique reflective and transformational perspective to the program. Mimi is an Instructor and Mentor Leader in the Program.

BINDU DHALIWAL, LL.B, Law; Grad. Dip. Social Innovation, Certificate in CSR (@USMC), Ombudsperson, BMO Financial Group

Bindu Dhaliwal is the Ombudsman at BMO Financial Group. Prior to her current role, Bindu was Associate General Counsel & Director, Environmental, Social and Governance (ESG), responsible for BMO’s sustainability performance disclosure; identifying and evaluating emerging ESG issues; and engagement activities with stakeholders on sustainability matters. Bindu was also the founding chair of BMO’s Legal & Compliance Diversity Council. Bindu is a frequent speaker on sustainability trends in the financial services sector, social finance and diversity & inclusion in the legal profession. In 2014 Bindu was awarded the Top 10 under 30 something award by the Association of Corporate Counsel.

Also of note is her work outside the legal profession. Bindu has been a longstanding community leader and advocate for diversity and equity issues. She currently sits on the board of two not for profit organizations and has co-authored educational tools on equity issues. For these and other efforts Bindu has received the Governor General’s Award in Commemoration of the Persons Case.

Prior to her current role Bindu supported the Wealth Management lines of business. Prior to joining BMO, Bindu was an associate at a national law firm and clerked at the Ontario Court of Appeal. She has a B.Comm from the University of Toronto and a LL.B. from Queens University. Bindu is an instructor on Sustainability & CSR Strategy development and implementation.

KAZ FLINN, CSR Certificate Harvard Business School, B.Arts in Mass Communications - Governance & Strategy

Kaz Flinn established and led Scotiabank’s global Corporate Social Responsibility function from 2006 to 2015 as the Vice President Corporate Social Responsibility. She was responsible for leading the organization’s CSR strategy and initiatives across governance, community, employment, customer and environmental sectors.

Under her leadership, Scotiabank created a CSR strategy which included an environmental policy and energy savings program; significantly strengthened impacted global community development through microfinance initiatives; responded to HIV/AIDS with a global strategy and extended the Bank’s locally focused philanthropic program to support communities across 55 countries. She was awarded the Clean Tech award in 2013 for her leadership in environmental sustainability. Kaz regularly speaks to audiences on the value and challenges of integrating CSR in large organizations.

Kaz Flinn is a former member of the Advisory Committee of the Schulich Centre of Excellence in Responsible Business; a past and founding board member of the Canadian Network of the UN Global Compact. and she was on the board of directors of Canadian Business for Social Responsibility for six years. She has also been involved with charity fundraising campaigns such as the United Way where she co-chaired a corporate Scotiabank United Way Campaign raising 25 million dollars. She is currently a member of the University of St. Michaels College Advisory Committee for the CSR/ Sustainability Masters Certificate Program and is a contributing lecturer. She completed the Harvard Executive Business School CSR Program in 2014. Kaz is an Instructor and Mentor Leader in the Program.

NADINE GUDZ, B.Sc., M.Sc., Vice President, Academy for Sustainable Innovation

NadineGudzInterfaceFinalMost recently Global Director, Sustainability with modular flooring manufacturer, Interface, Nadine led and developed sustainability leadership through education, strategic partnerships and innovative market solutions. Her focus is on activating Interface's mission both new and old gave her a front row seat in Organizational Change Management.

With more than 20 years experience in environmental education, planning and sustainable business; Nadine worked with many NGO’s, municipalities and taught in the Faculty of Environmental Studies at York University before joining Interface. Based in Toronto, she is a LEED Accredited Professional and serves on a number of local and international boards and committees. Nadine is an Instructor on change management for sustainability in the Graduate Certificate in CSR/Sustainability. Nadine is an Instructor and Mentor Leader in the Program.

MICHAEL BAUMTROG, PhD, MA, Assistant Professor, Department of Law and Business, Ted Rogers School of Management, Ryerson University

Michael Baumtrog is an Assistant Professor in the Department of Law and Business at the Ted Rogers School of Management at Ryerson University. He completed his PhD in philosophy at the New University of Lisbon (Universidade Nova de Lisboa), Portugal in 2015, with a specialization in reasoning and ethics. His current research in business ethics focuses on how employees may be treated unjustly as bearers and contributors of valuable knowledge.

He received the 2000 Ethics in Action Award – Ongoing Social Responsibility – Individual in recognition of his leadership in the field of corporate social responsibility. 

Visit Dr. Baumtrog Website:

WES GEE, Master Sustainable Business, Certificate in Cleaner Production, B.Commerce - Reporting Sustainability and Corporate Social Responsibility

Combining academic expertise with extensive professional experience, Wesley leads the sustainability practice at The Works Design Communication Ltd. Drawing on his background as a sustainability consultant, he provides guidance on stakeholder engagement, materiality and sustainability communications/reporting to leading Canadian companies including Goldcorp, Loblaw Companies Limited, Maple Leaf Foods, Scotiabank and Ontario Teachers' Pension Plan.

Noted for his practical perspective, Wesley contributed to the development of the G4 (GRI) Guidelines, serves on sector working groups with the Sustainability Accounting Standards Board, and recently co-authored two publications with CPA Canada, including A Starter's Guide to Sustainability Reporting. He is a judge for the CPA Canada Corporate Reporting Awards and is a frequent speaker at conferences and events.

Wesley is a CSR/sustainability lecturer at Ryerson University and University of Toronto. Before joining The Works, he was Senior Sustainability Consultant at Stantec and Senior CSR Advisor at Canadian Business for Social Responsibility. Wesley is a graduate of the Master’s in Sustainable Business program from the University of Leeds, and holds a post-graduade Certificate in Cleaner Production and Sustainable Development at Lund University and a Bachelor of Commerce from Dalhousie University. Wes is an Instructor and Mentor Leader in the Program.

CATHY GALLAGHER - LOUISY, Certificate in CSR, St. Michael's College; Honours BA, Psychology - Diversity and Inclusion

Cathy is Senior Director, Consulting, Canadian Centre for Diversity and Inclusion (“CCDI”). ( She is an experienced CSR and Diversity and Inclusion professional with over twenty years’ experience in corporate, government, and non-profit organizations.

Cathy leads the CCDI’s cultural competence consulting portfolio and provides a range of leadership development, strategy development and change management consulting and training services within both public and private sector organizations and academic institutions. Previously, as CCDI’s Director, Knowledge Services for four years, Cathy led the CCDI’s research and knowledge services portfolio. She is the author of CCDI’s five toolkits for D&I practitioners, and she has written or co-written 20 major research and benchmarking reports on diversity and inclusion.

Cathy was the lead developer for the Centennial College Certificate in Leadership and Inclusion, and she is one of only 4 Canadian Expert Panelists on the Global Diversity and Inclusion Benchmarks. Cathy has achieved certification in the Intercultural Development Inventory and Prosci ADKAR Change Management certification. She is a regularly invited guest speaker at academic and professional conferences and corporate events regarding diversity and inclusion and corporate social responsibility.

KATHRYN COOPER, B.Sc., MBA, M.Ed. (SUSTAINABILITY & ENVIRONMENT) - Sustainability & Corporate Social Responsibility Education

Kathryn is President of the Sustainability Learning Centre; a learning and networking hub for sustainability. The Centre focuses on the development of practical Sustainability Core Competencies and Whole Employee Engagement for Sustainability and Corporate Social Responsibility. The Centre delivers sustainability focused professional development workshops to hundreds of people each year, through public and in-house programs instructor-led programs and E-Learning.

She participated in the International Society of Sustainability Professionals’ Task Analysis and Body of Knowledge development for sustainability. Kathryn is also a member of a Canadian initiative to conduct a nation-wide consultation and survey on the certification of Sustainability and Corporate Social Responsibility professionals.

Kathryn teaches Corporate Social Responsibility for Nipissing University, and Sustainable Operations and Culture Change and Engagement for Sustainability at Conestoga College.

She is a graduate of York University with a Master of Education on Sustainability and the Environment. She holds an MBA from Wilfrid Laurier University, and a Bachelor of Science from the University of Guelph.

Kathryn is a Certified Sustainability Associate under the International Society of Sustainability Professionals; past Board Member of eMERGE Guelph, an NGO focused on reducing the environmental footprint of Guelph residents; and of the Upper Grand District School Board including the Board’s Environmental Education and Responsibility Committee. Kathryn is an Instructor and Mentor Leader in the Program.

GABRIELA POLANCO-SORTO, Director, Global Sustainability at Manulife

Gabriela is a sustainability strategist with over 12 years of experience in stakeholder relations, community investment, social responsibility and communications, primarily in the financial services sector.

Gabriela is currently the Director of Sustainability and Community Investment at Manulife where she is responsible for the development and activation of Manulife’s global Sustainability and Community Investment strategy.

Prior to joining Manulife, Gabriela was at LoyaltyOne where she led the global Corporate Responsibility team which included the sub-functions of environmental sustainability, community investment and associate engagement. Gabriela also spent nine years at Scotiabank where she held various roles in Philanthropy and Corporate Responsibility.

On a personal side, Gabriela is passionate about the challenges faced by immigrants and refugees. She has held various Board positions with NGOS focused on supporting immigrants and refugees in Canada. Most recently she was on the Board of Sojourn House, which provides Emergency Shelter and Transitional Housing services in Toronto to newly arrived refugees coming from all parts of the world. Gabriela holds an MBA from the Schulich School of Business.

Mentor Leader Program

One of the unique features of the Graduate Diploma in Social Responsibility and Sustainability at the University of St. Michael's College is the Mentor Leader Program. Mentors guide each participant through their chosen practical, real world Capstone project. This might be the development of a Sustainability/CSR or Community Investment Strategy or the study of Best Practices in a focus area of their choosing. Subject Matter Experts mentor each participant through this Capstone Project and Assignments throughout the program. Some of our Instructors serve as Mentors, as well as the individuals listed below.

TARA ADDIS, Principal at Addis & Associates

TaraAddisTara Addis is a senior stakeholder engagement and public affairs leader with a demonstrated ability to build and sustain cross-boundary collaborations. With more than eighteen years of corporate, not-for-profit and public management experience, Tara has designed, developed and implemented award winning community mobilization, stakeholder relations and communications programs.

Currently, Tara is running her own freelance stakeholder engagement and public affairs practice, working with clients that range from senior leaders in the pharmaceutical, transportation and energy industries to the not for profit health and service sectors.

Additionally, Tara was an Associate with the Collaborative Learning and Innovation Group at Simon Fraser University, and is a Faculty Adviser at St. Michael’s College, Continuing Education, CSR Program at the University of Toronto, where she jointly develops and leads the Co-Creative Stakeholder Engagement Executive Program and delivers the Corporate Community Investment and Involvement curriculum.

Specialties: Stakeholder engagement strategy & action planning, multi-stakeholder dialogue & facilitation, public relations planning, strategic communications, government relations, co-creative program & service design, corporate responsibility, corporate community involvement, social marketing and advocacy.

RACHEL BAPTISTE, CEO, Lumen Consulting Group

RachelBaptisteA strategic global leader focused on optimizing organizational performance and growth, driving innovative and sustainable business strategies in the areas of: Corporate Social Responsibility, Inclusion & Diversity, Government Relations, Organizational Development, Talent Management, Leadership Development.

Rachel was previously Vice President, OD & Corporate Social Responsibility - Canada. She had Executive oversight and leadership of Organizational Development: Diversity & Inclusion, Talent Acquisition, Leadership Development; and Corporate Social Responsibility across three strategic Pillars -People, Product, and Planet.

Rachel is a graduate of York University in Political Science/Psychology, Ryerson University and has a Diploma in Social Responsibility and Sustainability at the University of St. Michael's College at the University of Toronto.

ALEXANDRA BIRON, Manager, Indigenous, Deloitte

AlexandraBironAlexandra is an experienced consultant with a demonstrated history of working in the corporate and non-profit sectors. She is skilled in employee engagement, monitoring & evaluation, social finance, and business development. Strong administrative professional with a Bachelor of Business Administration (BBA) focused in Business & Sustainability from Wilfrid Laurier University and a Post Graduate Diploma in Corporate Social Responsibility and Sustainability from University of Toronto.  Alexandra is a Co-Winner of the President's Capstone Project Award  for her report: "Deloitte's Indigenous Impact Report ". 

Proud of her Anishinaabe/Ojibway identity and is committed to furthering both reconciliation and innovation in support of making an impact in Canada for Indigenous and non-Indigenous peoples.

PAM CONE, Amity Advisory and VP, Global Social Responsibility Officer, Milliman

pam conePam is an innovative and transformative executive with 30+ years of success in global marketing, communications programs, and corporate social responsibility for global professional service firms.

She has expertise establishing strategic marketing communications programs from scratch, growing revenue through new business development, developing high-performing teams across the globe, and building strong and strategic relationships within the actuarial and legal professions.

Pam is a graduate from the Diploma in Social Responsibility and Sustainability at the University of St. Michael's College in the University of Toronto.  She also has a BA in International Relations from the University of Minnesota, and a Master's in Communication Management at Syracuse University.

ANTOINETTE (ANTOINE) ELLIS, Corporate Social Responsibility Manager, Canada, Tata Consultancy Services

ANTOINETTE ELLISAntoine is a community investment and volunteer expert.  She was recently assigned a newly developed role in Canada to design and implement CSR programs and to create multiyear plans for community engagement, including raising awareness and development of engagement pathways employee volunteers. 

Antoinette also raises STEM (Science, Technology, Engineering and Math) awareness through the launch of goIT, a student technology program for ages 9-16yrs, exposing over 6000 students to the impact of technology in their world, through training/mentoring programs. She is responsible for partnerships and maintaining relationships with external stakeholders (United Way, Toronto District School Board, Heart and Stoke Foundation, Canadian Cancer Society) supporting their initiatives through organization of volunteer programs and fundraising.

She is involved in developing marketing and communications including but not limited to; activity summaries, recognition pieces and internal messages strategies and implementation for all engagement efforts, maintaining outreach and interest across the country.  She also mobilizes pro-bono multiple technology teams to develop resources to support STEM education and mentoring.

STEVEN FISH, CSR Manager, Aurora Cannabis

Steven is the Corporate Social Responsibility Manager for Aurora Cannabis and Founder of ESG Ledger, a blockchain platform to collect, verify and publish corporate Environmental, Social and Governance (ESG) disclosures.

Previously he was Executive Director of Canadian Business for Social Responsibility (CBSR).

As an entrepreneur and thoughtleader, Steven has played a seminal role in the advancement of responsible business leadership in Canada. He has deep experience in socially and environmentally responsible supply chains and stakeholder engagement. Steven is a Member of the CSR Education Council @USMC and a Mentor Leader in the Program.

MARILYN FRIEDMANN, B.A. (Management Economics), Certificate in CSR (@USMC).

Marilyn has served as - Director, Corporate Development and Cause Marketing at the CAMH Foundation; Chief Development Officer, United Way of Peel Region; Vice President Development, World Vision Canada, and Vice President, Sun Life Canada.

Marilyn has more than 30 years of experience in management consulting, coaching, facilitating multi-stakeholder partnerships and leading marketing and fundraising teams in order to improve impact. She provides consulting and coaching services in the areas of fundraising, leadership development, corporate social responsibility, community investment, strategic planning, multi-stakeholder partnerships, marketing strategy and product / service innovation.

Marilyn is a Certified Management Consultant* and accredited Partnership Broker, through the Partnership Brokers Association, UK.. She is currently pursuing completion of the Certified Professional Co-Active Coach designation through the Coaches Training Institute (CTI).

YVONNE JEFFERY, B.A. (English & Management), Graduate Certificate in CSR, University of St. Michael's College at the University of Toronto

Yvonne is Manager, Community Investment & Sustainability, Vermilion Energy Inc. She is a Certified Sustainability CSR Practitioner, and a Community investment and sustainability professional, passionate about corporate citizenship, social responsibility and the achievement of shared value for both communities and corporations.

Yvonne’s skills and experience include:
• Sustainability program development and GRI G4 reporting, including materiality analysis and stakeholder engagement, and aligning community needs and corporate vision
• Community investment program management, from major opportunity identification to implementation and ongoing stewardship with an emphasis on positive social and environmental impact
• Staff engagement through volunteer programs, including internal fundraising campaigns, natural disaster response, ongoing community service programs and event management
• Community engagement and relationship building in diverse cultural and social contexts, such as developing nations, rural Canada and economically disadvantaged urban areas
• Communication planning, management, implementation and analysis

RON KNOWLES, MBA, FCMC - Change Management & Organizational Effectiveness

Ron Knowles

Ron Knowles, MBA, FCMC, has an extensive background as an executive in the private sector, as a management consultant and as a university teacher. He was with Western Management Consultants for 27 years and is a former National Director of the Firm. Prior to that, he was with Price Waterhouse and Associates. He is a Fellow of the Institute of Certified Management Consultants of Ontario.

His corporate experience includes such companies as The Ford Motor Company, Bell Canada, Eaton’s and the Beaver Lumber Company and roles such as Vice President of Human Resources, Senior Vice-President, Group Services and Senior Vice-President, Home Centres, responsible for the management of the Beaver Beaver’s Urban Home Centre Business.

He was a long-standing member of the Faculty of the Advanced Program in Managing Strategic Change at the Rotman School of Management, University of Toronto. Ron is also the author of a Canadian business bestseller, Coming to Our Senses: Reclaiming the Dignity of Organization Life.


Now working as a senior consultant to businesses across Canada in the areas of sustainability & communications, and prior as the EVP & Chief Sustainability Officer at Office Coffee Solutions, Jessica focuses on business strategy, marketing & communications, and sustainability innovation. Through her career, Jessica has worked to create tangible bottom-line impact results that demonstrate the relationship need between business & sustainability, using CSR as the lens for sustaining and/or growing a viable organization.

She is the past Co-Founder, Chief Imagineer & Sustainability Lead for an integrated marketing firm, Chartreuse Media. She also served as the Marketing & Strategy Director for a national restaurant chain (Houston Canada Inc.), with a focus on growth and franchise development. Jessica is passionate about the interconnectedness and opportunity between business and social responsibility and speaks regularly on the topic. She is also an advocate for those with non-linear career/life paths, having herself worked through one.

She is a Member of the CSR Education Council @ USMC and a Mentor in the Program.

WENDY MITCHELL, B.A., B.Sc., Certificate in CSR (@USMC)

Wendy has served as Director, Corporate Responsibility, Sustainability and Stakeholder Relations for the Conference Board of Canada's Corporate Responsibility and Sustainability Institute and as the Canadian Start up Lead for Kin&Co, a UK purpose consultancy. She is currently Principal of Purpose by W.

She has an extraordinary network of CSR and Sustainability professionals around the world and is a results-driven leader with a proven track record of success. Wendy is a graduate of the Certificate of Practice in Corporate Citizenship & Corporate Community Involvement from Boston College Carroll School of Management - Centre for Corporate Citizenship and the Graduate Certificate in CSR/Sustainability from the University of St. Michael's College in the University of Toronto. Wendy is a Member of the CSR Education Council @ USMC and a Mentor in the Program.

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